Contact Us

This Privacy Policy applies to services (“Services”) offered through the website located at vacloudhub.com (“Website”), controlled by Smart IT Consulting Ltd., a limited liability company incorporated under Bulgarian law, registered with the Bulgarian Commercial Register under No. 205817500, with headquarters and registered address in the city of Sofia, Bulgaria (referred to as “Smart IT Consulting”, “the Company”, “we” or “us”).

This Privacy Policy is intended to comply with the European Union’s (“EU”) General Data Protection Regulation (“GDPR”), and applies to personal data that Smart IT Consulting collects or processes about an individual (“Data Subject”, “you”) while the Data Subject is located in the EU, regardless of whether the Data Subject is a citizen or permanent resident of an EU country. “Personal Data” means any information relating to an identified or identifiable Data Subject.

This Privacy Policy explains how Smart IT Consulting may collect, use, process, disclose and safeguard Personal Data related to you through the Services we provide, and in connection with our partner relationships. It also explains you about your rights and choices with respect to your Personal Data, and how you can contact us if you have any questions or concerns.

What personal data we collect and why we collect it

We collect a variety of data on an institutional and individual level to provide you with services and information. We collect user’s data through profile registration and online forms to connect with clients who have visited the website and voluntarily have decided to fill in our online forms.

The personal information we collect from you is the following:

  • personal data including your name, date of birth and gender;
  • contact data including your home address, citizenship, email address and phone number;
  • profile data including your specific requests, preferences, feedback, survey responses;
  • usage data including your IP address, browser and technology, how you use our website;
  • marketing data including your preferences in receiving marketing messages and materials from us.

How do we collect personal data?

We collect information about you when you:

  • request information to be sent to you;
  • submit your responces on our online forms published on this web site;
  • interact with any Smart IT Consulting page or account on a social media platform.

Personal data may be provided to Smart IT Consulting by third parties as well. When we obtain personal data from third party sources, we will look to ensure that the third party has lawful authority

How do we collect personal data?

We collect information about you when you:

  • request information to be sent to you;
  • submit your responces on our online forms published on this web site;
  • interact with any Smart IT Consulting page or account on a social media platform.

Personal data may be provided to Smart IT Consulting by third parties as well. When we obtain personal data from third party sources, we will look to ensure that the third party has lawful authority to provide us with your personal data.

How does Smart IT Consulting use and share your information?

We will follow the terms of this privacy policy. Your personally identifiable information will not be disclosed without your permission unless we are legally entitled or required to do so, such as by a legal process or to prevent fraud or another crime or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and/or those of our users/members or other individuals. We do not sell information to third parties.

Users

We collect uer’s data through registration and online forms. If you have opted-in to be included in our list, Smart IT Consulting partners will have access to your personal data and may contact you.

Smart IT Consulting will not share your personal data with third parties except:

  • as necessary to meet one of its lawful purposes, including but not limited to, its legitimate interest, contract compliance, pursuant to consent provided by the Data Subject, or as required by law;
    as necessary to protect Smart IT Consulting’s interests;
  • with other service providers acting on Smart IT Consulting’s behalf who have agreed to protect the confidentiality of the oersonal data.

Lawful basis for processing your information

Smart IT Consulting needs your contact details in order provide some of the Services included on or otherwise made available to you through the Website (“Services”). Where applicable, we indicate whether and why you must provide us with your personal data, as well as the consequences of failing to do so. If you do not provide personal data when requested, you may not be able to benefit from our Services if that information is necessary to provide you with the Services or if we are legally required to collect it.

Receiving and processing your personal data is based on your consent – Art. 6 (1) (a) of GDPR, and is exclusively used in the recruitment and application cycle.

We may process your personal data because it is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract. In this respect, we use your personal data for the following:

  • to interact with you discussing your interests in the services we provide;
  • Apart from the abovementioned ground, most commonly personal data will be processed in the following circumstances:
    • we have your specific or, where necessary, explicit consent to do so;
    • In order to fulfil Smart IT Consulting’s obligations to you as part of a contract;
    • Where it is necessary for Smart IT Consulting’s legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
    • To protect the vital interests of the data subject or of another person;
    • In order to perform a task carried out in the public interest.
      to promote our services;
    • to seek advice on our rights and obligations.

We may also process your personal data in relation to compliance with our legal obligations. In this respect, we may use your personal data for the following:

  • financial audits;
  • compliance with our regulatory and legal obligations;
  • compliance with anti-money laundering laws and safeguarding requirements;
  • prevention and detection of crime;
  • criminal investigations – assist with investigations (including criminal investigations) carried out by the police and other competent authorities.

How long we retain your data

Retention periods vary depending on the category of data. Our policy is to keep data for as long as necessary to fulfill the originally intended purpose.

We take measures to delete your Personal Data or keep them in a form that does not permit identifying you when these Personal Data are no longer necessary for the purposes for which we process them, unless we are required by law to keep them for a longer period.

Subject to any other notices that we may provide to you, we may retain your personal data for a maximum period of five years after your association with us has come to an end.

Cookies policy

The Smart IT Consulting’s website uses cookies in order to learn more about the way you interact with our content and to help us to improve your experience when visiting our website. Cookies remember the type of browser you use and which additional browser software you have installed. They also remember your preferences, such as language and region, which become your default settings when you revisit the website. Some of the cookies we use are session cookies which last only until you close your browser; others are persistent cookies which are stored on your computer.

We will not use cookies to collect personally identifiable information about you. However, you can choose to reject or block the cookies set by Smart IT Consulting or the websites of any of our third-party suppliers by changing your browser settings. Note that most browsers automatically accept cookies, so if you do not wish cookies to be used, you may need to actively delete or block the cookies.

Some of the functions within our website link to third-party suppliers, for example, when you visit a page with videos embedded from or links to YouTube. These videos or links (and any other content from third party suppliers) may contain third party cookies. You can consult the policies of these third-party websites for information regarding their use of cookies.

Cookies we use:

How does Smart IT Consulting store and secure information?

We have implemented technology and policies with the objective of protecting your data from unauthorised access and improper use and will update these measures as new technology becomes available. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.

We work with several data processors to deliver services to members. These processors include, but are not limited to, event registration, and payment processors. For each data processor, we carefully review and monitor the vendor’s privacy policy and data security measures to ensure they uphold our high standards. These data processors will not use your personal information for any purpose other than what we have agreed with them.

You rights in relation to the personal data we hold

GDPR outlines six rights for individuals in relation to their data. If you would like to exercise one of these rights, the actions you can take are listed below.

We will respond to all requests within 30 days, however it may take longer to fulfill your request. If you are unsatisfied with how we handle your request you can contact your local data authority.

You have rights in respect of the way your personal data shall be managed, including the right to:

  • request an access to your personal data we hold;
  • rectify or erasure your personal data;
  • restrict or object to processing concerning your data;
  • request data transfer to other parties;
  • withdraw consent at any time, without affecting the lawfulness of processing based on consent before this withdrawal;
  • lodge a complaint with the supervisory authority – Commission for Personal Data Protection, address – 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592

You may address your concerns or inquiries to e-mail: info@smart-it-consulting.bg

International data transfers

Data we collect will (occasionally) be transferred to selected third parties, which may be located outside of the European Union as part of the services offered to you.

In these circumstances, your personal data will only be transferred on one of the following bases:

  • where the transfer is subject to one or more of the “appropriate safeguards” for international transfers prescribed by applicable law (e.g. standard data protection clauses adopted by the European Commission);
  • a European Commission decision provides that the country or territory to which the transfer is made ensures an adequate level of protection; or
  • there exists another situation where the transfer is permitted under applicable law (e.g. where we have your explicit consent).

Smart IT Consulting is an organization that engages in activities worldwide. Smart IT Consulting staff, affiliates or contractors may access, store or process personal data you submit to us in countries that do not afford a level of data protection equivalent to the EU. By submitting personal data to us you irrevocably agree to the export of your data to such countries.

DECLARATION OF ACCEPTANCE

I hereby declare:

I agree that Smart IT Consulting is collecting, administrating and processing my personal data as follows: full name, email address, and any other personal details, which I willingly provided, as far as this details are necessary for processing my request and providing the requested services. Smart IT Consulting collects personal information only as long as it is absolutely necessary for the flowless performing the requested services in the most professional manner. Smart IT Consulting implemented new procedures and updated its Pricacy policy in order to keep up with the highest standards of the most recent national and EU data protection legislation.

I am informed and I agree that:

1.1. my personal data might be provided to third parties – administrative institutions and jurisdictional authorities, empowered by low to require and collect such personal information.

1.2. the personal data I provided might be processed and stored by the company for a maximum period of five years after your association with us has come to an end time, unless I send an email to info@smart-it-consulting.bg and declare my wish all personal data to be deleted from the company data base.

1.3. my personal data will be transferred to other countries – EU and NON EU Members , as long as this concerns the services I requested and the company has the assurance that the transferred data will be handled and administrated in accordance with the General Data Privacy Regulation.

I am informed and I agree that any email correspondence between me and the company related to the requested services is considered information freely accessible by the company and its employees and the company can process, transfer to third parties (suppliers, partners) and store this information for an unlimited period of time.

I am informed by the Smart IT Consulting about my rights:

2.1. I have the right to access to my personal data, processed by the Smart IT Consulting. I need to send a written request to : info@smart-it-consulting.bg, in order this access to be granted.

2.2. I am entitled to send a request for deleting, correcting and blocking of my personal data, if its processing does not comply with the applicable data protection legislation.

2.3. I have the right to demand that the Smart IT Consulting informs third parties about the deletion, correction and ban of my personal data, that has been disclosed, unless it is impossible for Smart IT Consulting or it requires extraordinary efforts.

2.4. I have the right to be informed, that my personal data is being disclosed to third parties for marketing purposes and I can disagree at any time.

2.5. I have the right to disagree against the processing of my personal data for marketing purposes at any time and absolutely free of charge.

2.6. I have the right to disagree against the processing of my personal data at any time, if I consider our actions non-compliant to the data privacy legislation.

2.7. If there is a security issue, despite our strict internal security measures and procedures, I have the right to be informed within 72 hours.

I have read and I understand the Privacy Policy of Smart IT Consulting.